Everybody Hates AI

ALSO: Your Google clicks are costing more. And young TikTok creators say "Pleeeeease don't make us use Instagram!"

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META • Q1 Results

Last night, Meta released its Q1 results — we have full coverage on this today, starting with their ad business.

The Ad Business

That group said Q1 impressions were up about 20% year-over-year. Ad prices did increase, but only by about 6%.

Overall Revenues

Meta’s overall revenues were way up — 27% higher than Q1 of last year. The actual number is $35.6 billion, if you care about the raw data.

Data: Meta / Chart: AdWeek

That beat what investors were expecting by about a third of a billion dollars.

Meta said it expects even better numbers for Q2, but the numbers it teased were below where investors had hoped.

Investors Spooked by AI

But even with that fairly good news, Meta’s stock took a big dip in after-hours trading.

It seems most of it because investors were concerned that CEO Mark Zuckerberg has once again gotten enamored of a technology and is throwing the weight of the company’s focus behind it.

A few years ago, that tech was the so-called metaverse — hell, Zuckerberg renamed the entire company after it. Now, of course, the shiny new thing is AI, and Meta is falling in line to jam the tech in as many nooks and crannies as possible.

Consumer reaction has been lukewarm (to be generous), and investor reaction even worse. Meta’s stock fell 15% before the market opened this morning. At our deadline, the stock had not recovered those losses.

So what about AI, specifically, spooked investors?

For one thing, Meta admitted it’s expecting to spend $5 billion more than what it first estimated, almost all of that going to AI investments. On an earnings call, Zuckerberg tried to calm investors by pointing out that there were several ways AI could make money for the company — but that money isn’t guaranteed, the business plans are still being developed, and whatever revenue bump does come will come years from now.

Meta also has an image problem.

Despite years of investment in AI, the Facebook owner was not seen as an AI leader in the same way as Google, nor has it been able to control the post-ChatGPT narrative as successfully as Microsoft.

Just months before OpenAI first launched ChatGPT in late 2022, Meta suffered an embarrassing setback after releasing its own AI chatbot called BlenderBot. The bot proved to be obsessed with conspiracy theories, prompting users to call it "incompetent."…

Investors may be wary of Zuckerberg's tendency to jump the gun on a technology he's excited about.

We will have more detailed analysis on what this all means for advertisers tomorrow, when our Meta ads correspondent Andrew Foxwell joins me.

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We also have some Q1 numbers from Google’s ad business.

Search ad spending in the U.S. soared by 17% year-over-year.

Now for the Bad News

Click growth slowed to 4% compared to 8% in Q4 2023. And the cost-per-clicks jumped by 13% YoY.

Google: We Tweak the Auction

Last year, a Google executive admitted in their anti-trust trial that the company tweaks the ad auction to meet revenue targets.

The search engine “frequently” changes the auctions it uses to sell search ads, increasing the cost of ads and reserve pricing by as much as 5% for the average advertiser.

For some queries, the tech giant may have even raised prices by as much as 10%, according to Google Ad executive, Jerry Dischler at the federal antitrust trial.

Google tends “not to tell advertisers about pricing changes”, he added. 

CPC Prices Haven’t Stopped Climbing

Retailers have seen CPCs rise by 40-50% over the past five years.

The average advertiser saw a 20% increase from Q1 last year to Q1 this year.

PMax Continues to Grow

In particular, the usage of Performance Max (PMax) campaigns are (no surprise) on the rise. Conversion rates for PMax are about 5% lower than Shopping campaigns, but PMax's cost-per-click is about 2% better.

During Q1 of this year, 89% of Google shopping advertisers were running PMax campaigns, that’s up from 82% last year.

The data comes from Tinuiti’s Q1 2024 Digital Ads Benchmark Report.

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INFLUENCER MARKETING • Authenticity Waning

Nearly half of consumers make daily, weekly, or monthly purchases because of influencers, according to new research from Sprout Social.

The study also found that 30% of consumers trust influencers even more than they did six months ago, and nearly half trust them as much today as they did in the past.

Consumers Care More About Follower Count

However, authenticity as a valued trait in influencers may be declining, with only 35% of Gen Z consumers caring most about authenticity. Instead, 47% prioritize follower count.

Mixed Reaction to AI Influencers

Generative AI has begun to impact the influencer space, with mixed consumer attitudes about AI-created influencers. While 37% would be more interested in brands using AI influencers, 37% would be distrustful.

Connection to Brands

The survey highlighted changes in consumer and brand relationships, with 29% of consumers more likely to share product feedback with influencers rather than brands. Consumers prioritize genuine and unbiased influencer reviews, and 55% say access to discount or promo codes makes them more likely to seek out influencer content.

In Brief

Reddit is coming back online after a widespread outage today. Users were getting "try again later" messages. The outage lasted about an hour. more

ByteDance is exploring scenarios to sell TikTok, potentially without its algorithm — a move that I really do not understand at all. This was a report from The Information; of course many of the details remain uncertain. more

Threads has reached 150 million monthly active users. This week, the app started testing posts that auto-archive after a certain time period, and today the company announced it would start testing “Hidden Words” — letting users block specific names, words, or phrases from appearing on their feed. This is something both Instagram and X have had for a while now. more

Digital Video ad spending has surpassed linear TV ad spending for the first time, with a 23% growth in 2023. Social video had around 20% year-over-year growth, its second year in a row at that level. more

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GEN-Z • Where After TikTok? Not Instagram, Obvs.

As the U.S. applies more pressure on TikTok, some of its most loyal users are wondering where they’d go if the company doesn’t divest in the U.S. and ends up getting banned.

You might think, well Gen Z loves Instagram, and Instagram has Reels (which is basically a TikTok clone) — surely, they’ll just migrate there.

But according to an interesting piece today in Business Insider, that might not be in the cards.

[One] Gen Z content creator said in a recent TikTok that she might be able to handle a ban if posting on Instagram wasn't such a "humiliation ritual."…

The idea of posting her TikTok content to Instagram Reels in front of everyone she knew in high school wasn't appealing.

"I don't know if I have the gumption to really do that,” [she said.] That's a big ask."

So where would they go? The piece said many in the 12-27 age group would rather take their chances on very new apps like Clapper, or just switch over to YouTube Shorts.

While they may have an account to document their social lives, like millennials have a Facebook page that's gathering dust, Zoomers have found Instagram pretty cringe for a while now.

In 2022, Gen Z writer Hibaq Farah explained in a blog on Nylon why the app gave her generation "the ick."

Instagram is "boring, exhausting, and generally not fun" compared with TikTok, Farah said…

The sentiment is growing. Multiple TikTokers have expressed finding Instagram "embarrassing."

Another creator, Tabitha Mae, was quoted in the piece saying:

Posting [on Instagram] feels icky.
It honestly feels like every time I post, I'm just being judged by everyone I've ever met."

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